Quote from Michel in Emily Says Hello
Michel: There's a couple here I thought I recognized but I was not sure. So I consulted an old guest ledger from the Independence Inn and found a physical description that confirmed their identities. Lorelai: Physical description? Michel: Yes. I had described them with astonishing accuracy, down to the crooked eyes and unsightly moles. Lorelai: You have a system of describing what people's moles look like? Michel: Mm-hmm. Moles, freckles, estimate of weight, are they buxom, is their chin cleft, do they walk with any sort of limp, et cetera, et cetera. But this is beside the point. You remember the Bathrobe Bandits. Lorelai: [gasps] No. Michel: The married couple, from Massachusetts that stole bathrobes from the Independence Inn every time they came. We called them the Bathrobe Bandits. They are here. Lorelai: Did they bring their moles?