Phoebe: Ross, how could you do that to an old man?
Ross: Excuse me, ladies. I'm sorry?
Phoebe: My massage client, Arthur. His daughter called and said that some guy that worked for me gave him a really weird massage this afternoon.
Ross: I gave him an extremely professional massage.
Phoebe: He said you poked at him with wooden spoons.
Ross: Okay, so it wasn't a traditional massage. But I did give him acupressure with a pair of chopsticks. And, and, I gently exfoliated him with a mop.
Phoebe: Well, he's never coming back. You just cost me $80 a week.
Ross: You know what, this is your fault. You're the one who didn't move his appointment.
Phoebe: Oh, it's my fault? You didn't have to massage him. You could've sent him away. You could have not rolled Tonka trucks up and down his back.
Ross: He said he liked that.