Cindy: Who are these people?
Frasier: This is my brother, Dr. Niles Crane, my father, Martin, and his home care specialist, Daphne Moon.
Daphne: Goodness. You've seen quite a bit of mayhem in your day.
Cindy: Excuse me?
Daphne: Well, you see, I can sense these things. I'm a bit psychic. Ooh, wait, I'm getting a flash now. Did you have a grandfather with a steel plate in his head?
Cindy: [to Frasier] This lunatic who's been calling you - any particular accent?