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Quote from Frasier in The Placeholder

Frasier: So, Ann, tell me everything. Who is Ann Hodges?
Ann: Wow. Well, I'm an insurance claims adjuster. That's what's so funny. When we met, you thought I was in sales, but I'm not.
Frasier: Oh.
Ann: I'm in claims.
Frasier: Well, you know, we don't have to have just shop talk. What are your dreams?
Ann: Oh, my God. Well, my dream is to become a senior claims adjuster. It's sort of the same, but you get a private cube and your own extension. I would have got it last year, but I paid a big claim the company didn't like. I knew I goofed the second I did it. It was just one of those "Shoot!" moments. You know,when you just say "Shoot!" Do you ever do that, make a big mistake and want to go back in time and just do something different?
Frasier: Oh, yes.

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