Norm: Anyway, she's on her way over here. I got to finish this puppy.
Sam: Well, what do you got so far there?
Norm: I got... All right. "To whom it may concern, Doris..." And then there's this big middle chunk that I'm still working on. Then I close with, "And I hope the Red Sox win the Pennant. Norm Peterson." That's how I end all my correspondences.
Frasier: Actually, Norm, you have to use upbeat adjectives like, um... Oh, hardworking, loyal, professional...
Norm: Good. Good, good, good.
Cliff: How about prompt?
Norm: Ooh, prompt. Cliffie, all right.
Frasier: If I might make a suggestion, too, why don't you write it on stationery instead of a cocktail napkin?