Carla: Coach, don't Sam and his brother spend any time together?
Coach: Oh, they get together whenever he's in town, but he's never been to Cheers.
Diane: Well, he's coming now, and someone has to tell Sam.
Coach: Let me do it. I'm a smoothie about breaking bad news. [knocks]
Sam: [opens door] Yeah?
Coach: Sam, your apartment burned down, you lost everything.
Sam: Oh, my God. Really?
Coach: No. Your brother's in town, he's on his way over. Makes you feel better, doesn't it?
Sam: I hate it when you do that, Coach.
Coach: Oh, come on, Sam, it cushions the blow.