Sally: [on the phone] Hi. I'm calling on behalf of J.D. Power and associates. How many licensed drivers do you have in your household? Mm-hmm. And how many have dated police officers? Your old roommate did. Okay, can you describe him? "Used to sneak home during the shift." Uh-huh. "Stripped to his underwear." Right. And watch his soap opera? The Bold and the Beautiful? [cover receiver] I am in business!